Job Opportunities at | Nafasi za Kazi -Government Authority (eGa) ~ ICT OFFICER II (SYSTEMS ADMINISTRATOR)
Who we are
The e-Government Authority (e-GA) is established in 2019 under the e-Government Act, No. 10 of 2019.
It is a public institution mandated to coordinate, oversee and promote e-Government initiatives as well as enforce e-Government related policies, laws, regulations, standards and guidelines in public institutions.
e-GA is a succeeding institution to e-Government Agency which was a semi-autonomous institution established in 2012 under the Executive Agencies Act, No.30 Cap. 245 of 1997 with the mandate of coordination, oversight and promotion of e-Government initiatives.
Before the establishment of the Agency, ICT initiatives in the Government were coordinated and managed by the then Directorate of Management of Information Systems (DMIS), now Directorate of Information and Communication Technology Systems (DICTS) under the President’s Office, Public Service Management.
The Agency became operational effective in April 2012 and officially inaugurated in July 2012 and ceased after seven years of operation.
The e-Government Act, No. 10 of 2019 stipulates the roles, functions and powers of the Authority for effective implementation of e-Government.
What we do
Enhancing provision of sustainable e-Government services to Public Institutions
e-GA is committed to undertake a number of interventions to enable public institutions to deliver efficient and effective ways of accessing and using e-services by:
Increasing channels to access Government e-services;
Streamlining consultancy, advisory and technical support service delivering mechanisms;
Improving e-Government Human Resource capacity in public institutions;
Facilitating public institutions to access reliable and secured shared e-Government infrastructure and systems;
Strengthening coordination of cyber security initiatives in Public Institutions.
POST ICT OFFICER II (SYSTEMS ADMINISTRATOR) – 1 POST
POST CATEGORY(S) IT AND TELECOMS
EMPLOYER e-Government Authority (eGa)
APPLICATION TIMELINE: 2021-09-07 2021-09-20
DUTIES AND RESPONSIBILITIES
i. To install, configure, operate, upgrade and maintain assigned server systems hardware, software and infrastructure including MS Windows, Linux and Unix Server platforms; remote administration, train and support end users;
ii. To perform maintenance activities, system backups, restoration, and/or retention of systems, software, and data;
iii. To administer servers, security systems, databases, business applications, tools, and manage user accounts;
iv. To prepare reports and documents for various stakeholders i.e system users and management;
v. To troubleshoot, document and communicate computer systems related problems, solutions and the implementation process;
vi. To provide appropriate infrastructure technology solution to support e-GA operations;
vii. To prepare systematic documentation for monitoring e-GA hosting infrastructure;
viii. To be responsible for administration of server virtualization and infrastructure;
ix. To manage security access to assigned systems, related records, documents, and data;
x. To perform backups and disaster recovery operations;
xi. To confer with employees and the project team to provide technical advice, support, and to resolve problems;
xii. To create and update procedural and training documents for the assigned systems;
xiii. To manage ICT assets, systems diagrams and related documentation;
xiv. To manage hardware devices and licenses of all programs in use; and
xv. To ensure high-availability of e-GA infrastructure, products and services.
QUALIFICATION AND EXPERIENCE
Bachelor of Science or Bachelor of Engineering either in Information Technology, Information System, Computer Science, Computer Engineering or equivalent degree from a recognized institution. Possession of recognized ICT professional certification such as RHCSE/MCSE/CCNA/CISM/CISSP/CEH and knowledge in Containers Hosting Infrastructure will be an added advantage.
REMUNERATION As per eGA Scheme of Service