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JOB OPPORTUNITY AT | NAFASI ZA KAZI KCB BANK

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Nafasi za Kazi At KCB Bank ~ Business Performance and Analytics

Branch Manager – Stone Town, Zanzibar

Job Summary:

The role holder is responsible for overall leadership of the branch to achieve growth, profitability and customer service excellence whilst ensuring implementation of an effective risk management framework through efficient utilization of resources.

Job Details:

Key Responsibilities:

Achieve profitability targets through revenue maximisation and prudent cost management.

Grow and monitor branch’s liability and asset portfolios to achieve business targets;

Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling;

Overall management of the branch through efficient utilization of resources.

Delivery of excellent customer service through maintenance of high service standards.

Ensure compliance to Enterprise Wide Risk Management Framework.

Motivate, coach and develop a high performing team

Daily Responsibilities:

Drive the day’s business through facilitation of staff briefs (Morning Briefs, SSP, Branch meetings).

Review reports (Force pay, Suspense accounts, Trial Balance, Accounts opened and closed).

Credit Appraisal/ Recommendations.

Customer business visits,

Customer service and attending to customer issues.

Review and resolve customer complaints.

Staff administration.

Requirements:

Bachelor’s Degree from any recognized Institution or its equivalent is required

Master’s degree in business related subjects is an added advantage

Professional qualifications such as CPA (T), ACCA is essential

Minimum 6 years of experience

CLICK HERE TO APPLY!

Branch Manager – Dar Es Salaam Branche

Job Summary:
The role holder is responsible for overall leadership of the branch to achieve growth, profitability and customer service excellence whilst ensuring implementation of an effective risk management framework through efficient utilization of resources.
Job Details:
Key Responsibilities:

Achieve profitability targets through revenue maximisation and prudent cost management.

Grow and monitor branch’s liability and asset portfolios to achieve business targets;

Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling;

Overall management of the branch through efficient utilization of resources.

Delivery of excellent customer service through maintenance of high service standards.

Ensure compliance to Enterprise Wide Risk Management Framework.

Motivate, coach and develop a high performing team

Daily Responsibilities:

Drive the day’s business through facilitation of staff briefs (Morning Briefs, SSP, Branch meetings).

Review reports (Force pay, Suspense accounts, Trial Balance, Accounts opened and closed).

Credit Appraisal/ Recommendations.

Customer business visits,

Customer service and attending to customer issues.

Review and resolve customer complaints.

Staff administration.

Requirements:

Bachelor’s Degree from any recognized Institution or its equivalent is required

Master’s degree in business related subjects is an added advantage

Professional qualifications such as CPA (T), ACCA is essential

Minimum 6 years of experience

How to Apply:
Please visit our Recruitment Portal through the link below and submit your application.

CLICK HERE TO APPLY! 

Retail Banker

Job Summary:
Develop new and grow business banking propositions for small and medium enterprises as well as personal accounts.

Job Details:

Key Responsibilities

Increased business propositions that include deposits, asset to individual customers and small and medium enterprises.

Growth and maintenance of the current business banking portfolio.

Reinforce Branch Sales Strategy.

Improve Customer satisfaction and Customer Retention.

Achieve budgeted business for Business Banking and Personal Banking within the Branch.

Daily Responsibilities

Appraise customer proposals and make recommendations

Build customer relationships through call visits

Prepare customer profiles for cross selling opportunities

Requirements:

Bachelor Degree from any recognized institution

Professional Qualifications (CPB, CPA, ACCA) is Essential

Master’s Degree in Business studies is an added advantage

Minimum five years of experience in Banking with at least two years in Sales/Sales Manager

How to Apply:
Please visit our Recruitment Portal through the link below and submit your application.

CLICK HERE TO APPLY!

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